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Module 5 · Unit 5 — Work & Careers
Workplace Challenges
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Lesson 4 of 5

Workplace Challenges

Core 60 min
Pathway

Lesson 5.4 develops the Task 2 two-part question on workplace challenges, with supporting ideas and examples.

What you'll be able to do
  • Plan a 4-paragraph two-part essay
  • Answer BOTH parts of the question
  • Develop ideas with examples
Focus

Framework · Two-part question

4-paragraph plan
01
Intro
Paraphrase + outline both answers.
02
Body 1
Answer to Part A — reason + example.
03
Body 2
Answer to Part B — reason + example.
04
Conclusion
Summarise both answers.
Common error

Answering only one part of the question caps Task Response at Band 5.

Focus

Example · Workplace challenges

Example · Prompt

Many workers today face high levels of stress in their jobs. What are the main reasons for this, and how can companies respond?

Body 1 — reason
Topic sentence
The most significant cause of workplace stress is the steady erosion of the boundary between work and personal time.
Reason
With email and messaging apps on every employee's phone, the working day rarely ends at 6 p.m.
Example
A 2022 survey of UK office workers found that two-thirds answered work messages after 9 p.m. at least twice a week.
Focus

Pathway focus · Academic example phrasing

Research conducted by …
phrase
A 2022 survey found that …
phrase
This trend is illustrated by …
phrase
Listening Skills

Listening Skills — Tutorial on Workplace Stress and Burnout Research

Before you listen

You will hear a tutorial discussion between a professor and a postgraduate student about research into workplace challenges such as stress and burnout. Read the questions first.

  • Read each statement carefully and compare it with exactly what is said in the tutorial.
  • Listen for corrections — the student clarifies one figure part-way through.
  • Remember that a statement can be NOT GIVEN if the tutorial does not mention it either way.
  • Write TRUE, FALSE or NOT GIVEN for each answer.
Example · New Zealand English · Professor and Postgraduate Student

Listen first — the transcript stays hidden so this works like the real exam.

Listening audio

Tap play to generate and listen.

0:00--:--
Instruction

Do the following statements agree with the information given in the tutorial? Write TRUE, FALSE or NOT GIVEN.

  1. Burnout is generally defined using three separate dimensions.
  2. The 44% burnout figure applies to the general workforce as a whole.
  3. Lack of managerial support was identified as the top factor linked to burnout.
  4. The professor describes the eighteen percent reduction as meaningful.
  5. The training trial involved fewer than three hundred participants.
  6. The professor asks Michael to compare the intervention with the Job Demands-Resources model.
Check

Answer key

Exam Strategy

Exam Strategy

  • Exam Tip

    Answer both parts of the question equally.

Independent Practice

Independent Practice

Full essay

Write the workplace-stress essay in 40 minutes.

Key Takeaways

Key Takeaways

Remember
  • Two-part = two questions, two paragraphs.
Need more practice?
Extra Practice — practise this exam skill
All Extra Practice

Optional — this doesn't affect your lesson or course progress.

When you're done, mark this lesson complete.
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